Our objective is to create a virtuous cycle between growth, investment, innovation and efficiency. This is enabled by our platform, which utilises proprietary knowledge to drive efficiencies, which, in turn, allow us to remove some of the significant costs incurred by store-based retailers. The resultant benefits allow us to reinvest into our business and further drive growth.

Investment

We continuously invest in our people, our technologies and our CFC capacity to ensure we maintain our market leadership and competitive edge.

Growth

Creating the best grocery shopping experience

Our platform offers a superior shopping experience with high order accuracy, minimal substitutions, fresher products due to shorter supply chains, extensive ranges and competitive pricing. This helps us retain and attract customers and in turn drives growth within our business.

Innovation

Creating the best platform

At Ocado we have 17 years' experience of creating new things to make customers' experience of shopping more convenient and more exciting. Over this time, we have developed a unique end-to-end operating solution for online grocery retail based on proprietary technology and IP. We are focused on continuously enhancing theplatform and driving innovation within our business.

Innovation

Creating the best platform

At Ocado we have 17 years' experience of creating new things to make customers' experience of shopping more convenient and more exciting. Over this time, we have developed a unique end-to-end operating solution for online grocery retail based on proprietary technology and IP. We are focused on continuously enhancing theplatform and driving innovation within our business.

Ocado solutions

Customer Segment

Retailers internationally looking to build winning e-commerce operations

Value Proposition

• Our solutions are offered as an end-to-end service, with fee structures aligning to the growth of each partner
• As their online retail business grows our flexible solutions can be scaled, driving cost efficiencies

Read more about Ocado Solutions

Growth

Creating the best grocery shopping experience

Our platform offers a superior shopping experience with high order accuracy, minimal substitutions, fresher products due to shorter supply chains, extensive ranges and competitive pricing. This helps us retain and attract customers and in turn drives growth within our business.

Ocado Retail

Customer Segment

Retail customers

Value Proposition

• Market-leading service in terms of order accuracy, on time delivery and ease of use
• Extensive range and fresher products
• Competitive prices and low delivery fees

Read more about Ocado Retail

Efficiency

Our platform utilises technology and automation to ensure high levels of operational efficiency with, for example, our low product waste, high stock turn, and high product accuracy. Our proprietary technology and our IP have allowed us to do this also with high capital efficiency.

Ocado Retail

Customer Segment

Retail customers

Value Proposition

• Market-leading service in terms of order accuracy, on time delivery and ease of use
• Extensive range and fresher products
• Competitive prices and low delivery fees

Read more about Ocado Retail

Ocado solutions

Customer Segment

Retailers internationally looking to build winning e-commerce operations

Value Proposition

• Our solutions are offered as an end-to-end service, with fee structures aligning to the growth of each partner
• As their online retail business grows our flexible solutions can be scaled, driving cost efficiencies

Read more about Ocado Solutions